Five key ingredients for success are: Architecture, App Classification, Measurement, Data Layer, Visualization Layer and Workflow
In this 5G tech turn, if you’re a CTO or VP of Planning, Big Data, Ops or Engineering...
By Tim Jenkins January 30, 2024
Topics: Customer experience, App qoe, Churn, Customer satisfaction
By Alexander Haväng, Chief Technical Officer December 8, 2022
Topics: Ott, Network management, Congestion management, Customer experience, Streaming video, Monetization, Network optimization, Cx, App qoe, App quality of experience, Hyperscalers, Heavy usage management
By Samir Marwaha, Chief Solutions Officer October 13, 2022
Topics: Ott, Network management, Congestion management, Customer experience, Streaming video, Monetization, Network optimization, Cx, App qoe, App quality of experience, Hyperscalers, Heavy usage management
By Lyndon Cantor, Chief Executive Officer October 3, 2022
Dear customer,
Topics: Ott, Network management, Congestion management, Customer experience, Streaming video, Monetization, Network optimization, Cx, Heavy user management, App qoe, App quality of experience, Hyperscalers
By Alexander Haväng, Chief Technical Officer September 19, 2022
Topics: Traffic management, Network management, Customer experience, App qoe, Heavy usage management, Fair usage, Telecom management
By Samir Marwaha, Chief Solutions Officer September 14, 2022
Topics: Ott, Network management, Congestion management, Customer experience, Streaming video, Monetization, Network optimization, Cx, Heavy user management, App qoe, App quality of experience, Hyperscalers
By Alexander Haväng, Chief Technical Officer August 16, 2022
When apps don’t deliver the experience people want, you need a powerful combination of network and subscriber analytics to make quick, accurate decisions
Topics: Customer experience, App qoe, Root cause analysis, Troubleshooting, Subscriber analytics
By Alexander Haväng, Chief Technical Officer January 19, 2022
QUIC improves app performance and QoE for OTT players, but makes sophisticated traffic analysis a more urgent need for operators seeing more “unknown” traffic on their networks.
We have written about the growing importance of apps in our lives, and who the most dominant players are right now, with both topics covered in depth in our upcoming “Global...
Topics: Big data, Qoe, Quality of experience, Customer experience, 5G, Dx, Cx, Service assurance
By Samir Marwaha, Chief Solutions Officer December 22, 2021
My last blog talked about how integral the biggest apps and platforms are becoming to our lives, and our latest research for our upcoming 2022 "Global Internet Phenomenon...
Topics: Big data, Qoe, Quality of experience, Customer experience, 5G, Dx, Cx, Service assurance
By Samir Marwaha, Chief Solutions Officer December 2, 2021
They’re often the first thing we engage with in the morning, and the last thing we engage with at night
People care about their apps. They’ve become an extension of who we are, and they matter to us more than the networks or the devices that we so readily upgrade or swap out. The first thing many of us do when we wake up is reach over and grab our phone...
Topics: Big data, Qoe, Quality of experience, Customer experience, 5G, Dx, Cx, Service assurance
