Small Telcos, Big Wins – Your Secret to Success

Embrace Your Strengths

Let’s face it, not everyone can be a giant telco, and that’s perfectly okay. As a smaller telco, you have some pretty awesome perks:

• Flexibility: Competitive pricing and quick adaptation to market changes.
• Agility: Rapid development and innovative solutions.
• Personal Touch: Exceptional, personalized customer service.
• Local Presence: Strong community connections.

The Magic Formula? Rolling out the red carpet! And your secret sauce is excelling in:

• Network Service: Reliable connectivity.
• Customer Service: Empathetic and responsive support.
• Upsell Service: Tailored offerings.
• Personalization Service: Customized experiences.
• Security Service: Ensuring data privacy and security.

Navigating Today’s Challenges

Winning today isn’t easy. Increased network complexity, encryption, and new user behaviors challenge service quality. The growth of video content and technologies like AR/VR and IoT adds layers of complexity.

Visibility is Key

You can’t improve what you can’t see. Understanding your network is crucial. Sandvine provides the tools to:

• Classify Applications: Manage network applications.
• Measure Performance: Monitor with the industry's most granular metrics. - Understand
• Customer Sentiment: Quantify customer satisfaction.

Our Commitment to You

For over 20 years, Sandvine has innovated in network visibility and adapting to new internet behaviors. Our solutions help you shift to an experience-centric decision-making model, effectively managing both the network and user experience.

Sandvine’s core App QoE technology unlocks value across your organization:

• Planning: Better investment guidance.
• Engineering & Optimization: CAPEX deferral savings.
• Operations: Boost efficiency.
• Customer Care: Enhance retention.
• Marketing & Product Development: Deep segmentation for personalization.
• Security: Proactively resolve issues.

Preserve Your Magic Formula

Leverage Sandvine’s solutions to keep providing the best services. Equip yourself to compete and win against larger telcos. Join us for 6 sessions of our Small Telco, Big Wins Series:

• Episode 1: Your App-solute secret to Winning
• Episode 2: New ways to win with Network Troubleshooting
• Episode 3: New ways to win with Customer Service
• Episode 4: New ways to win with Upsell Strategies
• Episode 5: New ways to win with Personalization
• Episode 6: Can't lose when you stay ahead of Security

Harness your strengths for significant wins. Allow us to help you with visibility, personalization, and game-changing insights to thrive in a competitive market.

We look forward to having you join this series. It will be an APPsolute blast to have you with us on this journey.

To learn more about how Sandvine helps small telcos achieve big success, click here.