Title

Technical Writer

Location

Bangalore, India

Description

This role is a great opportunity to drive content quality and innovative content delivery. As a technical writer, you will work directly with Engineering and key stakeholders to develop technical content for a variety of external and internal audiences.

You’re a detail-oriented contributor who is willing to try new things in your quest to deliver the best content you can. Working in a fast-paced environment at a growing company is the kind of challenge you enjoy.

Responsibilities:
• Working with cross-functional teams to determine content requirements for hardware and software releases
• Writing and editing technical content from a range of inputs following industry best practices and internal standards to deliver online help, printable guides, FAQs, references, and more
• Driving innovation and content quality with your stakeholders and customers
• Contributing to standards, conventions and processes
• Participating in online communities and leading best practices related to content management and knowledge management

Skills

• Excellent communications and writing skills. Degree in English, Professional Writing or equivalent.
• XML, DITA, DITA-OT publishing, Framemaker
• Proven ability to research, plan and deliver solutions taking into account industry best practices, as well as business and technical requirements
• Exposure to marketing writing, business process documentation and web communications
• Ability to manage several projects at a time
• Ability to reconcile business requirements with system capabilities to achieve best possible user experience.

Assets:
• Experience delivering or supporting content using social media technologies
• Network knowledge (TCP/IP Ethernet, network protocols, SNMP)
• Unix operation systems and administration
• Experience in broadband, wireless or Internet Provider industries.

Only qualified candidates that meet the needs of the position will be contacted